FAQ

We are located in Old Aylmer in Gatineau, near the marina. Our salon is easily accessible for clients from Aylmer, Ottawa, and surrounding areas.

Yes, Spazio Design Capillaire is a high-end hair salon in Gatineau. Our team is continuously trained in advanced techniques to deliver personalized, long-lasting, and premium-quality results.

Yes, we offer professional barber services. Our barbers create customized, polished cuts based on face shape and provide high-end beard grooming services.

Yes, we specialize in hair extensions in Gatineau. We use premium Canadian brands such as Philocaly, known for their superior quality and natural finish. Our services are fully customized to ensure a seamless and natural-looking result.

Yes, our team consists of certified and professionally trained hair colorists who specialize in custom hair color.

We master a wide range of techniques to create personalized results, including bright blondes, rich brunettes, coppers, reds, as well as creative and vibrant colors. Each service is tailored to your style, complexion, and personality for a unique, high-end result.

We use and carry high-end professional haircare brands such as Kérastase, Shu Uemura, Evo, Neuma,Groom , K18 and T0112. These brands are known for their performance and hair health benefits.

Yes, we have an online store fully managed by our team. All products are carefully selected and recommended by our professionals based on your hair needs.

Yes, for a first appointment, we strongly recommend booking a consultation with your stylist or barber. This allows us to assess your hair, goals, and needs to deliver the best personalized results.

Our pricing is based on time, expertise, and level of customization. As a high-end salon in Gatineau, our prices reflect premium products, advanced training, and the overall experience we provide.

Yes, we are an inclusive, gender-neutral salon. Everyone is welcome at Spazio Design Capillaire, regardless of gender, identity, background, or beliefs. Respect, trust, and well-being are at the core of our values.

Yes, we follow eco-conscious practices daily. We recycle, compost (including hair), and dispose of chemicals responsibly. We also offer refill options and prioritize environmentally responsible brands.

Yes, you can book your appointment directly through our website by clicking on “Book Now.” We use the Fresha booking platform for a simple and seamless experience. It is important to always book through our website to ensure you are using the correct booking link and selecting the right services and team members.

Yes, we have a cancellation policy in place to respect the time of our artists and clients. When appointments are missed or cancelled last minute, it prevents us from offering that time to another client.

To help you never miss your appointment, we send multiple reminders via email and text message, as well as notifications through our Fresha booking system. This makes it easy to confirm, reschedule, or cancel your appointment in advance.

Yes, our online booking platform Fresha is highly secure. It is an internationally recognized platform used by thousands of professional salons worldwide. It follows modern security standards to protect your personal information and booking data.

We have also validated its use to ensure it meets high standards of safety and reliability, so you can book your appointment with confidence.